services

Bpo Services

CUSTOMER CARE SERVICES

            Bluez infomatic Call Centers provides customer service support 24x7. We also dispatch service and technical support personnel according to escalation protocol. Through our technological innovation, end to end Cisco set up and customized solutions, we offer a superior level of service and provide databases that can be maintained and accessed locally or across the web.
            We believe effective Customer Service Outsourcing starts with properly understanding the problem. It’s about knowing who’s calling and why. Effective Customer Service Outsourcing uses every ounce of information from each conversation to help solve, predict and plan for future interactions.

INBOUND CALL CENTRE SERVICES

             Bluez Infomatic specializes in a range of inbound call center services, live chat technology and service, and BPO solutions. Our services have proven to be effective in easing communication, increasing revenue, reducing operational costs and ensuring better customer relationships.
We specialize in the following inbound call center services:
• Inbound Web Chat
• Inbound Sales
• Customer Service
• Tech Support
• Lead Generation
• Help Desk
• Order Taking
• Telemarketing Services
            Every business is unique, and a single solution does not fit every business. We understand the uniqueness of your business and tailor our services to match your industry. We assure our clients that the outsourced process is well taken care by professionals. The clients can save substantial amount of cost on operational overheads by outsourcing and still be able to provide professional service to their customers. We use technology and build or customize systems to offer high end inbound support services. The clients will be provided online access to track operations in real time from sitting in their office.
             Our facility is centrally located in the city with 100% redundant systems for internet, voice, electricity supply etc. to offer uninterrupted service to our clients. Contact us today to learn more about our inbound call center services. We look forward to discussing your unique needs and exploring how we can leverage our experience to help you.
             Contact us today to learn more about our inbound call center services. We look forward to discussing your unique needs and exploring how we can leverage our experience to help you

OUTBOUND CALL CENTRE SERVICES

            Bluez Infomatic specializes in outbound call center services and offers a wide-array of call center and BPO solutions to help you increase revenue, reduce costs, increase operational efficiencies, and better delight your customers.
Our outbound call centers focus on the following services:
• Web Chat
• Outbound Sales
• Customer Service
• Tech Support
• Lead Generation
• Follow-up
• Voice Broadcast
             Bluez Infomatic provides specialized sales and service solutions geared to your unique industry. Our experienced management team has decades of experience working in the trenches of call center operations in corporations spanning financial services to retail to telecommunications. We understand the complexities of these unique business models and bring this expertise to you through our outsourcing solutions.

NON-VOICE PROCESS

            In the Business Process Outsourcing or BPO industry, non-voice processes actually entail activities like email marketing, making reports, processing of papers as well as several other activities where the agents are not required to speak to clients / customers. At Bluez Infomatic BPO Services we train our representatives for the non-voice processes by nurturing their other skills apart from the speech skills. Our agents are experts at written communication and we focus on being understood by your customers through chat and email. Transaction processing, email support and chat support are provided by highly efficient agents of Bluez Infomatic. Bluez’s agents know how to get an idea clear to the customers and resolve all customer issues through an email message or a chat message. Our non-voice processes are as cost effective and efficient as our voice processes; we have designed our services to meet your deadlines.

Kpo Services

KPO SERVICES

KPO stands for Knowledge Process Outsourcing. The service of KPO includes research, information gathering etc. It is regarded as information driven process. The aim of every business will be to build a unique value with the help of their business expertise thus resulting in superior productivity. Here comes the KPO to help such organizations and we provide such skilled KPO experts for the enhancement of an organization. Our experts with advanced analytical and technical skills will mainly focus on the knowledge expertise.

SEO Services

MAKING COMPLETE SEARCH DOMINANCE POSSIBLE

Bluez Infomatic solutions offer the most effective search engine optimization services in India and beyond. We actively work with our partners & associates for SEO Services in Lebanon, USA, UK, Australia and Singapore. With thousands of keywords in top rankings, leading brands as customers, loads of testimonials from satisfied customers, awards and certifications from industry leading bodies, you can be rest assured we know our SEO.
Our focus is on achieving positive outcomes and lasting success for our clients through effective execution of our SEO strategies. We offer high levels of proficiency & expertise to ensure that your website is positioned right on top for the keywords that matter for your business.

Email Marketing

EMAIL MARKETING

Bluez infomatic solution is the leading bulk email service providers based in India, with years of experience in email marketing and dedicated server management for bulk emailing. Our experience and technical knowledge is our strength, we developed our own methods and practices for bulk emailing and deliverability with years experience and experiments .Email Marketing helps you connect with your customers in just a few clicks. Allow Email marketing to give a massive boost to business. Customize your message, promote offers, send reminders, bag new clients, and more! Strategize powerful marketing messages through Email Marketing.

Web Services

Web Services

we understand your business, analyse your competitors and accordingly Design & Develop best suited website for the growth of your business. We have an expertise Website Designing team who think for you and make the presentation of the needed content in a manner so that prospective visitor will get all needed information about our clients' business very easily. Further, an expertise Website Development team who understand the latest global technology trend by which the Website which we develop will be SEO friendly, Easy to surf and Mobile responsive.
We specialize in website design & development, web hosting, Domain Registration, search engine optimization and web marketing, e-commerce, Website Maintenance Payment Gateway Solution multimedia solutions, content writing, graphic and logo design. We build web sites which will enhance your business.

Web Design

Bluez Infomatic deals with all kinds of technologies that are required for appropriate web design and development. We offer a whole spectrum of web designing services ranging from personal websites to business websites, to CMS based websites to mobile web design services.
With a professional website, your business will instill customer confidence and will greatly improve your overall image. At Bluez Infomatic services, we offer high quality, cost effective and search engine friendly web designing services. We have an in-house team of website developers who design eye catching and search engine friendly websites as per their business demands.

WEB RE-DESIGN

Is your current website preventing you from meeting your online marketing goals? Whether you desire increased functionality, an enhanced user experience (UX), or a more sophisticated look, you need an outstanding web design company that can achieve exceptional results for your business. Working with Bluez Infomatic on your website redesign services will provide you with:
• A uniquely designed, user-friendly website built to convert more visitors into customers
• Multiple design prototypes to choose from that are anything but cookie-cutter from our award-winning, cutting-edge design team
• Peace of mind that an up-to-date, conversion-oriented website will help boost your online marketing ROI.

RESPONSIVE WEB DESIGN & DEVELOPMENT

Responsive website is simple, clean, uses single URL, single content, and one HTML code to optimize a website according to the screen size and resolution.

Design and development goes hand in hand – be it a mobile or desktop, responsive design allow a website to appear seamlessly on any platform and unifies the content at one place. Contrary to any other responsive web designing company that upgrades user-experience, Bluez Infomatic also takes care that your website provides a seamless web browsing experience. Our team uses set of tools and technology such as media queries, flexible grid-based layouts and use of flexible images & media to make websites more accessible. To offer smoother responsive website development service, we have well trained web designers with state-of-the-art technologies to make websites simple, clean, smart and fast

WEB MAINTENANCE

A Website should be treated like a living, breathing organism- the days of simply creating and launching a site are gone. In order to keep up with your competition, you must keep your website fresh with new content, page optimizations based off of user behavior, and updated products and services sections. We are a professional web design company and we have provided website maintenance plans and website management services to companies and brands wanting to keep their online presence up to date.
(OR)
Your website may already be attractive, engaging and optimized for search engines, but you don't want to have to worry about maintaining its reputation yourself.
We understand! At Bluez Infomatic, we can take care of website maintenance for you, so that you don't have to worry about keeping your site engaged and optimized. We provide web maintenance services which can:
• Ensure your website evolves with changing demands with annual strategic planning.
• Provide access to an online helpdesk you can easily send your updates through, allowing a member of our team to take care of any changes for you promptly.
• Offer website updates to meet your site content needs, including (but certainly not limited to) overall site improvements, product/service updates, ecommerce specials, and interactivity maintenance.

Web Development

Web development incorporates each and every area of creating a website. It may include web design (graphic / logo design, HTML, XHTML, CSS, usability and semantics), server administration, programming, marketing, content management, testing and deployment. Back-end work like server administration and programming is also a part of web development. In short it's a process of expertise integration of code into design/layout with thorough analysis & assessment to deliver an integrated customized web solution that matches to your requirements and expectations.
Bluez Infomatic is web Development Company based in India providing web site development, dynamic website development, database driven website development, e-commerce website development services and flash web design and development.